Mimic their body language
Research has proven that just adding mimicry made the sales pitch 20 percent more effective. The trick is to delay a few seconds before mimicing another persons body movements. There's plenty of research on mimicry's power:
2) ego drive.
Mimicry is a potent nonverbal form of empathy. It may be the key to sales.
Mimicry makes you a better negotiator. The first words you should say in a negotiation are anything very similar to what the person on the other side of the table just said. A good way to do this is to say....so what you are saying is (and then repeat back what they said)
Mimicing makes people feel that you are like them and given the opportunity we prefer to do business with those we like and feel comfortable with.