Why professionalism is hurting your business?
"Too
much professionalism is bad for business"
When you do
everything by the book you end up becoming a professional. The problem is
that your competition is reading the same books, going to the same seminars and
copying the leaders in your field. It's great that you are good at what you
do but....
Professionalism was
once the path to success but in the new world the advantange you need
is...personalization. Everyone tries to be professional and that's a good
thing but your customers want more than that, they want a relationship. They
want to feel that they matter to you. No one tells their neighbors or friends
about the professional service they got. What makes you worth remarking about
is when you get personal with your clients.
Your clients want to
laugh, play and be amused. Business is boring when you leave out the best
parts of human interaction. So lighten up and have some fun at work.
Because...
"The
reason you aren't making more money is because you just aren't having enough
fun"
The question is.....how can you make doing business more fun
for you, your staff and your customers?
I couldn't agree more! Thanks for the reminder!
ReplyDeleteHappy to share with an enlightened friend Jenn.
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